Frequently Asked Questions
Maintenance
Your apartment at Windsor Court will be freshly painted, professionally cleaned, and the carpets will be treated. A full maintenance checklist will be completed to ensure your home is move-in ready.
You do not need to be present for maintenance to complete service requests in your apartment home.
Yes, Windsor Court offers on-site maintenance for routine service requests as well as emergency maintenance needs.
You can easily submit a service request through the resident portal or call the leasing office, and our team will promptly issue a work order.
Windsor Court does not provide lockout services at this time.
In the event of a maintenance emergency, please call the office. Our answering service will connect you with the on-call maintenance technician.
Amenities
Yes, resident parking is available throughout the community.
Windsor Court offers two swimming pools, a Bark Park, outdoor grilling areas, a community park, and a playground for residents to enjoy.
Yes, Windsor Court is a pet-friendly community with specific weight and breed restrictions.
Community amenities are available for resident use from daylight until dusk.
Residents may have up to two pets per apartment home.
Each apartment home comes equipped with a full suite of standard kitchen appliances.
Windsor Court does not currently offer furnished apartments, but our team can refer you to local furniture rental companies.
Windsor Court provides ample parking in front of buildings along with convenient overflow parking areas nearby.
Admin
Applications are typically processed within 72 hours.
Rent payments can be made by check, cashier’s check, money order, or online through our secure resident portal with ACH or credit card.
Yes, all residents are required to maintain renter’s insurance during their lease term.
Comcast is the preferred provider for internet and cable services at Windsor Court.
Applicants must provide recent pay stubs, bank account information, a valid driver’s license, and identity verification through Clear 100.
Windsor Court will provide all utility contact information in your Welcome Letter to make setup easy.
Utilities are not included in the monthly rent.
If your application does not meet standard requirements, Windsor Court offers The Guarantor program as an alternative option.
Rent is due on the first day of each month.
Applications can be completed online through our website or in person at the leasing office.
The application fee is $75, plus an identity verification fee through Clear 100.
Location
No, Windsor Court is not located within close proximity to public transportation.
Windsor Court is zoned for Knox County Schools, including Inskip Elementary, Gresham Middle School, and Central High School.
Windsor Court is conveniently located near Ingles grocery store, several local restaurants, and a variety of shopping centers along Broadway.
Directions
If you are traveling north on I-75, take the Merchants Drive exit and turn right onto Cedar Lane. Windsor Court is located about a mile and a half down on the right, just after the railroad tracks.
Didn't find an answer?
Our team is always ready to answer your questions.